Tulsi & Wine...the queen of the herbs or more maturity required?


The Oakham Curry Club (OCC) is a well respected Institution with multiple international franchises. The OCC takes pride in searching out the finest Indian Restaurants, and providing an impartial review of Curry Houses all over the world. Members vote anonymously on 5 categories - and an average score is given to each restaurant we review. Unfortunately, the OCC did not have a pleasant experience at Tulsi & Wine and the establishment received the lowest score in OCC Hong Kong history. This is based on the votes from 6 OCC members who have been through a rigorous selection process to gain entry into the OCC. In short , we know our curries, and Tulsi & Wine left us truly disappointed Please note the below scores are ranked out of 10, and NOT out of 5. Quality: 2.8 Value: 4.5 Service: 4.7 Customer Care: 5 Atmosphere: 4.3 *Total: 4.3* The deep fried ginger fish that was so highly recommended on the website wasn't available and rather than the famous ginger fish, we were presented with a thimble of mayonnaise and 2 stale poppadoms to share between 6 of us. So the meal started off badly and that set the standard for the rest of the evening. The food was of poor quality, the rice was dry, the curry not spicy, and the portions small. The sizzling chicken tikka was better than average, and some of the appetisers were innovative which was a plus and this is one of few bright spots of the experience. However, the menu included BEEF curry (yes beef) and a vindaloo that would not make The Snowman's mouth melt. It would however break The Snowman from his silence to say "call this a vindaloo boss?" The response from the proprietor was equally as surprising - "local people like beef and don't like spice so we put beef and mild curry on the on the menu". So, for business, they go on the menu - never mind that Hindus believe that the cow is a symbol of the Earth that always gives and feeds, representing life and the support of life. We all thought in our minds it was odd to have cow on the menu, even though at the time it was inappropriate for a member to influence a fellow OCC man's view of the establishment #noswaying The hospitality was ok, the meal was fortunately cheap and the service was questionably too quick. The waiter did however offer us a free round of bottled Kingfisher beers which is always welcomed by 6 curry connoisseurs. Unfortunately it was too little too late and whilst this did slightly increase the customer care element of our rigorous and proprietary scoring system, the overall experience is justifiably rated as "poor". A wise man once said "If the poppadoms are not crispy... leave". Perhaps we should have listened to the wise man.

OCC Core Competencies

#1 

Service

 

#2

Quality

 

#3

Customer Care

 

#4

Atmosphere

 

#5

Value

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