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Banana Leaf

  • Writer: OCC Officer
    OCC Officer
  • Oct 13, 2023
  • 1 min read

Review: Banana Leaf (Thao Dien)

Status: Not approved!

Average score: 6.9


Banana Leaf is a well known establishment with a restaurant in both D1 and D2. Many of our members order takeaways from Banana Leaf, so we visited the Thao Dien branch to test and review the in-house experience.

The restaurant didn't quite make our grade on this occasion, although many good comments were received about the food. It has a different and more diverse menu to many curry houses which made a welcome change. Overall however the service, atmosphere and staff needs work to make this a top restaurant, and not just a good kitchen. You can see from the scores below that the atmosphere has let the food down.


Perhaps the original D1 branch has better atmosphere?


📢 Quotes from the reviewers:

"Nice and spicy"

 "The service, value and food were good"

"Overall an enjoyable curry"


✅ What we loved:

- Good curries and a diverse and interesting menu

- Excellent starters and breads

- Some more spice in the food

Value


⚠️ Could improve:

- Slow and incorrect service at times 

- Warm beer served in cans

- Little atmosphere


👨‍🏫 Full scores:

Quality: 7.57

Service: 6.57

Customer Care: 6.86

Value: 8.29

Atmosphere: 5.29

Overall: 6.91

Comments


OCC Core Competencies

#1 

Service

 

#2

Quality

 

#3

Customer Care

 

#4

Atmosphere

 

#5

Value

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