“Urban Roti?”...“Not for me Dhaling”



The Oakham Curry Club (OCC) is a well-respected Institution with multiple international franchises. This review of Urban Roti being the latest by our Singapore branch.

The OCC takes pride in searching out the finest Indian restaurants and providing impartial reviews of Curry Houses all over the world.

Members vote anonymously without being influenced by other members (we call this “no swaying”) on 5 categories, and an average score out of a maximum 10 is given to each restaurant we review.

On Tuesday 27th April 2021 – The OCC visited Urban Roti - 101 Syed Alwi Rd, Singapore 207677

For full transparency, see below scores (out of 10). The voting is based on the votes from OCC members.

Restaurants must score an average of 7/10 or above to receive the OCC sticker of recommendation. All OCC members have been through a rigorous selection process to gain entry into the Club. In short, we all know our curries.

Quality: 6.77

Customer care: 5.27

Value: 6.27

Service: 5.41

Atmosphere: 5.09

Overall: 5.76

Urban Roti IS NOT awarded the much-coveted OCC sticker of recommendation, failing to make the required 7/10+ average.














The OCC SG branch attended, across two groups of five, curry house: Urban Roti. I feel having the current Covid enforced split of two separate tables enjoying/enduring two different experiences generates even fairer scores, although not as fun.

The lads piled in to the overly bright but silent restaurant with the usual OCC meet enthusiasm and excitement. What do we want? Bowl of chillis, Kingfishers and poppadums’ – PRONTO! The chillis arrived in good time, I’ll give them that. The other two key staples were a bit of a challenge, they seemed to bring over the Kingfishers unopened and then run away with the bottle opener…. And then they ran out of them…. I’ve never known a curry house to run out of Kingfisher *shakes head* *stern disappointed face* When the poppadums’ turned up we were given one green, spicy sauce option, which was nice, but I always like a variety of dips.

The tikka starters weren’t bad, served with the same green, spicy sauce though so not so exciting. Then there was this funky yoghurty bean dish, which I liked, but looking at it I really didn’t think that would be the case. The best starter was the lamb kebab rolls by far. In fact, the lamb kebab rolls were the tastiest thing I ate on the evening.

On to the mains; naans – not bad, curries – not bad, rice – late, but not bad…… With the food being no better than the average curry house Urban Roti really needed to pull it out the bag with Service and Care to be in with a chance of getting their hands on that special 7+ score….. Sadly, they failed to deliver here, and we left the restaurant feeling used and unloved with the taste of flat Tiger on the tongue.

The bill – you guessed it – not bad.

We did attend on a Tuesday night, so the low score on atmosphere is understandable, but surely a quiet restaurant means that we should’ve received magnificent Service and Care. Come on lads!


OCC Core Competencies

#1 

Service

 

#2

Quality

 

#3

Customer Care

 

#4

Atmosphere

 

#5

Value