Jalsa

Review: Jalsa

Status: Not Approved

Overall Score: 6.33

Overall Impression:Jalsa presents itself as a stylish and upmarket Indian dining experience, but ultimately fails to deliver a consistently satisfying visit. The ambience is visually appealing but lacks warmth or vibrancy, with many comparing it to an airport lounge or food court. The biggest letdowns across the board were slow, disorganised service and inconsistent food quality.

Service:Service was a recurring issue — slow, disjointed, and at times chaotic. Initial drinks and poppadoms took far too long (up to 40–60 minutes in some cases), with poor communication and little apology. Beer service started slowly but improved. Some positives included food arriving all at once and attentive staff once things got going.

Food:A real mixed bag.

·       Starters were generally well received — samosas and tikka stood out.

·       Curries ranged from excellent (notably the biryani, tikka masala, and chili-laced dishes) to disappointing (overly sweet prawn curry, bland korma, underseasoned or clumsily spiced dishes like the saag paneer).

·       Biryani was frequently highlighted as a standout — considered a strong measure of chef skill.

·       Popadoms and chutneys disappointed repeatedly — long delays, wrong types, and missing condiments.

·       Drinks: Several complaints about quality and timing (notably soda lime and slow beer service).

Atmosphere:Clean and stylish interior but often described as sterile or lacking soul. Acoustics were poor, and poor table placement (near entrance) disrupted the dining experience.

Verdict:Jalsa promises more than it delivers. A few flashes of brilliance in the kitchen (especially biryani and tikka dishes) are overshadowed by poor service, and a sterile atmosphere. Mixed reactions across the board. Many wouldn't return — not because the restaurant has no potential, but because it consistently missed the mark on the night.

Full Scores:

Quality: 6.66

Service: 5.9

Customer Care: 6.25

Value: 6.66

Atmosphere: 6.16

Average Score: 6.33